HIPAA Secure Email Features

Professional Email Address

Make a good first time impression with a professional "you@yourcompany.com" email address. When you use free email services like Gmail / Yahoo / Hotmail / AOL, it tells people right away that you don't have HIPAA Compliant Email. Already own a domain name? No problem, you can use it with our email service.

Secure End-to-End Email Communications

No messy configurations, certificates, or software to install. We encrypt all data "in transit" via Transport Layer Security 1.2 (TLS). You can send secure attachments up to 2GB via Secure File Link and Password Protected Encrypted Messages for data "at rest", all integrated in one simple to use platform without additional costs!

Complimentary Setup & Migration

Want to switch but don't want to deal with the hassle of moving to a new host? Not a problem! No matter how big or small your company is, we will migrate you over from another service provider free of charge, all done seamlessly with no downtime and completely pain-free. For a limited time, we will waive our $50 per hour charge.

Enterprise Solid State Storage

Each email box comes with 5GB of Samsung Enterprise SSD storage, the best storage system available, and only $2/month for each additional 5GB of space. For the average user, 5GB can store an up to of 50,000 emails or more, or about 10,000 emails with modest-sized attachments. There are no file size restrictions.

Collaboration Suite (Groupware)

Experience "Enterprise Class" team collaboration features that most people associate with Microsoft Exchange, such as sharing email, calendar, contacts, tasks, and notes through our webmail interface. A popular feature is setting up a centralized company calendar or multiple calendars that can be accessible by all employees.

Secure Desktop & Mobile Webmail Access

Access your email anywhere there is an internet connection. Save thousands of dollars on purchasing desktop software by switching to our Secure Webmail interface. Enjoy the convenience of drag & drop and right-click menus. There is nothing to install, just open up a web browser and login on any device.

Smartphone & Tablet Support

Email is no longer associated to a desktop computer. In this day and age, email can be accessed via smartphones and tablets. We provide secure encrypted connections to most mobile devices. Our HIPAA Compliant Email service is fully compatible with iPhone, iPad, Android, and Windows smartphones and tablets.

Say Goodbye to Spam and Viruses

Our "State of the Art" Anti-Spam system blocks over 90% of spam. You can also block unwanted senders and Whitelist trusted senders to bypass spam filtering completely. Our built-in Anti-Virus Scanner updates itself every hour and cleans all messages to ensure you are protected from malware infected emails.

Lightning Fast PUSH Email

Expecting time sensitive emails? With PUSH Technology, you get emails instantly pushed to your inbox! You no longer have to manually check for emails, they will automatically be pushed to your Webmail and compatible email apps like Outlook or Apple Mail. Mobile devices require Exchange ActiveSync for Push Email.

Secure DNS Network

It is required to host your domain name on reliable DNS name servers. If an email server goes down, messages will simply be delivered at another time. If a DNS server goes down, messages will bounce instantly. We operate four DNSSEC-protected name servers in CA, NJ, TX, and WA to ensure 100% uptime route-ability of your email.

Secure Instant Messaging (Optional)

The future of secure real-time communications is coming soon to Email Pros customers. We will be providing instant messaging / texting over your computer and mobile device. All text messages will be encrypted and archived to satisfy HIPAA requirements. This feature will be launching late 2016.

Cloud Drive (Optional)

Imagine having a portable hard drive that is available everywhere, on any computer, or mobile device. Easily collaborate with your team on documents online in real-time or offline. Share files with colleagues on our HIPAA Compliant Cloud Storage platform or simply backup your files to it. Coming soon in late 2016.

Email Encryption "At Rest"

Sending encrypted emails is easy as typing the phrase "encrypt/" into the subject box of your message. The recipient will receive an encrypted, password protected, PDF file attachment. With the free Adobe Reader app installed, they can open and view your email. A "reply" button is provided so they can reply to your email securely.

Secure File Link

Send secure file attachments (up to 2GB in size) from our secure cloud with password protection and time expiration. You simply upload your attachment to our servers and send a secure link to the recipient to download that file, completely eliminating file size restrictions with most email service providers.

Data Loss Prevention

All outgoing emails are scanned for sensitive information such as social security numbers and credit card numbers for example. Our system prevents secure information from being sent in clear text by quarantining your message, sending you a warning message, and giving you options to send as-is or encrypted.

Microsoft Exchange ActiveSync (Optional)

Syncing email, contacts, calendar, and tasks between our Webmail and most smartphones is quick, easy, and automatic. Get emails instantly on mobile devices with PUSH Technology. ActiveSync can also send a Remote Wipe command to your smartphone in case you ever lose it, to erase all data on that device.

Email Archiving (Optional)

We archive all incoming and outgoing messages indefinitely as long as you are an Email Pros customer. That means if you accidentally delete a message or need proof of delivery or have a disgruntled employee on a war path to sabotage your business, we can easily restore missing emails with a click of a mouse.

Peace of Mind

Enjoy "Mission Critical" 99.9% Service Uptime. We offer complimentary setup and migration to ensure you are up and running with zero downtime when switching from another service provider. We offer U.S. Based technical support and a 30 Day Money Back Guarantee. No contract, no setup fees, you may cancel anytime.

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